The Nursing Director of Staffing & Workforce Management (Director) is responsible for providing clinical and operational direction and leadership for effective management of nurse scheduling system and staffing resources system-wide.
The Director executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines, influence organizational mission and health care, and responsibility for outcomes. This position will be responsible for patient flow and staffing initiatives for efficient use of nursing resources throughout Cook County Health (CCH). The position will consult with other nurse leaders to improve staffing resources and will oversee the Nursing Staffing/Scheduling Office. This position will provide direction to the nursing and support staff across CCH. This role will be responsible for building a flexible system-wide staffing plan to optimize costs for safe quality patient care.
This position establishes and maintain effective relationships with all levels of the facility’s personnel and relate effectively with patients, families, staff and the community. This role works closely with the Chief Nursing Officer (CNO) to develop, implement, and maintain strategic staffing initiatives for nursing workforce utilization. This role will monitor and trend nursing workforce metrics to for efficient management and utilization of nursing staffing resources.
This position is exempt from Career Service under the CCH Personnel Rules.
General Administrative Responsibilities
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
General Administrative Responsibilities continued
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCH staff and CCH’ systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Leads the initiative to establish an effective system-wide nurse staffing plan and schedule
Meets with management to understand staffing model and growth projection
Develops Nursing staffing policies, procedures and processes to better manage workflow
Manages the day-to-day operations of the System-wide Staffing Office
Works with Nursing Leadership regarding staffing and resources to ensure safe quality patient care
Works collaboratively with Director of Systems and Operations in Nursing in developing staffing projections, managing nursing agency contracts, and to coordinate vacancy levels
Contributes to quality patient care through membership and active participation in various committees as assigned by the CNO
Oversees the nursing agency recruitment, onboarding processes and utilization
Ensures that timely billing timesheets are submitted from the Staffing Office from as departments as related to contract labor
Assists with the identification, implementation of new programs & services for safe staffing
Participates in the contract labor process, utilization, and metrics
Develops and monitors staffing metrics to promote efficient utilization of nursing resources
Provides strategic and operational leadership for staffing and scheduling technology systems use, build, and integration; Works with Hospital Information Systems to discuss strategies.
Conducts assessments and develops system-wide nurse staffing and scheduling processes and policies
Conducts assessment and develops resource utilization best practices to include staffing and workforce development
Effectively stewards nursing resources to meet budget guidelines to deliver innovative staffing models that promote effective nursing care across the organization
Serves as a facilitator for the shared decision-making process and provides leadership for utilization of best practice evidence in nurse staffing
Attends and participates in meetings and conferences, as needed
Performs other duties as assigned
Reports to the Chief Nursing Officer
Licensed as a Registered Professional Nurse in the State of Illinois or ability to obtain Illinois license within two weeks of starting employment
Bachelor of Science in Nursing from an accredited college or university
Master’s Degree or higher in Nursing or related field from an accredited college or university
Five (5) years of Nursing experience
Three (3) years of Nursing administrative experience in staffing operations, project management and/or informatics
Three (3) years of supervisory and/or management experience
Two (2) years of experience utilizing nursing technology systems to enhance operations.
Previous experience working with organized labor
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of current theoretical approaches to the delivery of nursing care and trends in healthcare for hospitals, health care facilities and ambulatory care centers
Knowledge of current leadership, management, and quality improvement concepts and practices
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Ability to prioritize, plan, and organize projects and tasks
Demonstrate ability to effectively lead and manage change
Demonstrate attention to detail, accuracy and precision
Demonstrate competence in coaching and mentoring for leadership development of direct reports
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.
Cook County Health is an equal opportunity employer.
Internal Number: 8136
About Cook County Health
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER