Under the direction of the Service Line Director, the Practice Manger will manage the daily operations of clinical units. This position will supervise all non-provider staff within assigned units. Ensure effective and efficient patient flow and high standard of customer service. The Practice Manger will implement operating policies and procedures required to deliver quality patient care, enhance practice volumes and appropriately manage operating costs as directed by leadership. The Practice Manager assists in management of financials for assigned practices. Implement plans for the provision of cost-effective, high quality health care services for new and existing patients.
Working with Service Line Director, the Practice Manager will implement Lean practices within his/her departments/sites; establish operational goals, objectives, develop and maintain Tier 1 balanced score boards, and take part in and engage his/her staff in problem solving and idea generation. This role will create an effective management relationship with Chief and Service Line Director to establish joint ownership of department. Collaborate with MDs, peers and staff to develop clinical unit improvements.
3 - 5 years of experience in management of Physician Hematology/Oncology practice including ambulatory infusion clinic.
Bachelor’s degree in Nursing required, MSN preferred.
OCN highly preferred.
Demonstrated success with continuous improvement; experience working with Lean principles.
Word and Excel skills required.
Proven ability to generate quality management reports and documents which clearly and concisely communicate information to physicians and management.
Signature Healthcare is an integrated community healthcare system that includes Signature Brockton Hospital and Signature Medical Group, which is one of the largest multi-specialty, multi-site physician group practices on the South Shore of Massachusetts. The organization includes 550 affiliated physicians and other direct care providers, 150 employed physicians and a total of 2,500 associates. Signature Healthcare is conveniently located between Boston, MA and Providence, RI.
Signature Healthcare offers competitive salaries and benefits, please contact us today for details.
Signature Healthcare is an equal opportunity employer.
Internal Number: 13544
About Signature Healthcare
Located just 21 miles South of Boston, Signature Healthcare is Southeastern Massachusetts’ largest integrated healthcare system, including Brockton Hospital and Signature Medical Group, one of the largest multi-specialty, multi-site physician group practices on the South Shore. Brockton Hospital is a private, not-for-profit, 245 licensed bed community teaching hospital, emphasizing community based, locally owned care. Founded in 1896, the hospital is the largest non-governmental employer in Brockton, serving an area population of approximately 418,000 in a primary service area of 22 communities. SHC is committed to continuous process improvement. We have embraced Lean as our management system and our way of working. All employees have a significant role in improving our environment of care through problem solving, generating improvement suggestions, goal setting and measuring results.